Katrina Roberts Team Leader - RPM 296666

Great service, they looked after us as tenants, never an issue, straight forward and honest.

Thanks to Katrina and the rest of the staff.

Hi Rebecca,

My name is Damien and I’ve been renting XXX for approximately 2 years.

I’m vacating this property in early October with an expectation to move in with my partner a little closer to the city.

I’d like to express what a pleasure it has been having Katrina as my agent and my experience with Trove in general, also how grateful I am to have been so well looked after during my tenancy.

I’ve found Katrina to be professional, friendly and extremely helpful whenever I’ve had contact with her. I must say I’m sad to be leaving such an excellent property manager!

I’ve also found the Trove portal to be a very convenient way to get in touch and keep track of all of the documents relating to the property.

Thank you for providing me with the opportunity to rent such a lovely property and I hope to rent through Trove again if the chance should arise.

I just wanted to share the great experience we had with property manager Katrina.

We leased a property she was looking after for about 2 years and she was always so kind and helpful and approachable to talk to. She goes above and beyond for her clients and definitely the best agent we have ever had! Couldn't recommend her highly enough.

Excellent professional service from both my property managers but what impressed me most was they were practical when issues arose.

This meant both tenant and myself were happy about any outcome.

Hi Rebecca,

Just wanted to flick you through a quick email to acknowledge Katrina and her excellent work she does.

From the very start of the application right through to till the end of my lease she has been by far the best agent I have worked with. She's very thorough, kind, respectful and an absolute pleasure to work with.

This seems to be the case with all the staff I have dealt with throughout the company.

Thank you for everything!

Katrina is very professional, friendly and helpful. She always communicated with me anything that came up and dealt with repairs promptly. I was very happy with Katrina managing my property. I always had good tenants that Katrina found for me.

On that note, I just wanted to pass on my recommendation of Katrina at Trove Property Management – she has been really great to deal with, easy communication, happy to accommodate a video inspection – overall Katrina has been very understanding of our situation in moving interstate. If you’ve got any clients in future interested in the area she covers, I think she’d be a great addition to your network.

Good morning,

I would like to pass onto you our thanks and appreciation of the service Katrina has provided. Katrina has been very easy to communicate with and deals with any problems, queries or requests immediately.

Katrina has respected our situation and changes in request for tenancy. Katrina has been very easy to communicate with and deals with any problems, queries or requests immediately.

Katrina has respected our situation and changes in request for tenancy. Katrina has continually advocated our needs and requirements to the landlord; who based on her recommendations allowed us to continue our tenancy during a complex renovation of our own property.

We highly recommend Katrina for her professionalism, understanding and most importantly her willingness to listen.