Belinda has been an absolute star and we have really appreciated the fantastic communication and attention to detail that she has offered on our rental property.
Testimonials
At Trove, we are really proud of the service we provide and the awesome reviews and referrals we receive from clients.
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Hi Rebecca,
Just thought I would touch base regarding our properties, one which settled today.
I have been in contact with Natalie Lord who seems lovely and is well aware of what's involved. A pleasant change. Nat has been so willing to help to the extent of offering to collect keys from sales agents after settlement today if we were unable to get there. Whilst my husband was able to collect keys, there was a possibility we would be unable to at one stage so her helpfulness is of great importance to us. Nat has also organised an open tomorrow and met us at the property to view tonight to ensure this was the correct option, so again is on top of everything. Nat seems very knowledgeable and genuine, her experience we can certainly use.
This confirms our long term thoughts that we should have sought another property manager some time ago.
I wish to thank you Bec, Nat and the rest of your team for a well organised introduction into your company. It's refreshing to find a company that still in this day has a high value in customer service.
Regards, Cherie
Anne-Marie has looked after this property for us for the past 3-4 years.
During that time the service has been truly first class in every aspect. She is across the detail, is proactive and is totally consistent and thorough. The great work is backed up by great communication... so much so that I totally trust her judgement and never feel I need to double check or chase up. This is a very rare quality in professional services. Thank you.
Thanks Sarah, I expect they know you mean business and I wish I could have you looking after my property in NSW.
I have a good property manager there but you are fantastic! Let us know if you move to Byron!
The staff at Trove have always been reliable, helpful and professional.
They looked after my rental property like they owned it. It was kept in A1 condition due to the thorough inspections. If I had not sold the property they would still be managing it.
Thank you for looking after our property so well, we are very pleased with your work and wish to continue to collaborate with your company.
Cassie you have done a wonderful job looking after us, the tenants and our property! Thank you!
The professional staff keep us updated on our properties.
They also address issues in a timely manner. We have had properties with Trove Property Management for 20+ years.
I have found Trove Property Management to be efficient, prompt in responding to both tenant and landlord queries.
They have a 'can do' attitude. I will keep working with them while I have rental properties.
Trove Property Management stands out from others through their commitment to ongoing, timely and effective communication with their clients.
We have appreciated the energy and focus on getting the right tenants for our property and the professional approach and advice from our Property Manager. We have recommended Trove Property Management to our friends who are also very impressed with the service.
We have found Trove to be extremely helpful and proactive.
We have been overseas for many years and we don't have to worry about the property.
We have had various property managers, for multiple properties over the last 20 years.
Trove have consistently provided the best service over this time. It is without a hesitation that I would recommend them to anyone who is looking for a professional team to manage their rental portfolio.
The service I receive is effective, efficient and timely.
I feel Trove Property Management is looking after my best interests.